Versand

1. Shipping within Switzerland

Shipping carrier
All orders within Switzerland are shipped with Swiss Post.

Shipping options & costs

  • PostPac Economy – CHF 9.90 · FREE from CHF 79.00 · 3–5 business days

  • PostPac Priority – CHF 10.90 · 1–2 business days

The available shipping options will be displayed at checkout.

Delivery time
Orders are delivered within 1–5 business days after payment confirmation.

2. Shipping to Europe (EU Countries)

Shipping carrier
Orders to the European Union are shipped with Swiss Post (Kleinwaren International or PostPac International), depending on the selected shipping method.

Shipping options & costs

  • Standard Shipping EU – CHF 14.50 · 5–8 business days
    Shipped via Swiss Post Kleinwaren International. Basic tracking included.

  • Tracked & Insured Shipping EU – CHF 36.00 · 5–8 business days
    Shipped via Swiss Post PostPac International. Full tracking and insurance up to CHF 500 included.

Exact shipping rates are shown at checkout.

Delivery time
Estimated delivery time is 5–8 business days, depending on the destination country.

Customs & import duties
For deliveries outside Switzerland, customs duties, taxes, or additional fees may apply. These charges are not included in the product price or shipping costs and must be paid by the customer in accordance with the regulations of the destination country.

3. General information

We currently ship to the following countries and regions:

  • Switzerland

  • European Union – Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

All available shipping options and costs are displayed transparently during checkout.

If you have any questions about shipping, feel free to contact us at info@sesto-vision.com.

4. Returns & Refunds

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

Eligibility
To be eligible for a return, the item must be:

  • Unworn and unused

  • In its original packaging

  • With all tags attached

You will also need a receipt or other proof of purchase.

How to start a return
To initiate a return, please contact us at hello@sesto-vision.com. If your return is accepted, we will send you instructions on how and where to send your package.

Return address
SESTO.
Feldheim 35
6023 Rothenburg
Switzerland

Items sent back without first requesting a return will not be accepted.

Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, you will be refunded to your original payment method within 5 business days. Please note that it may take some additional time for your bank or credit card company to process the refund.

Return shipping costs
Return shipping costs are the responsibility of the customer.

Damages & issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

For any questions about returns or refunds, contact us at hello@sesto-vision.com.