Refund policy
Returns & Refunds Policy
30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be in the same condition that you received it:
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Unworn and unused
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With all tags attached
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In its original packaging
You will also need a receipt or other proof of purchase.
How to Start a Return
To initiate a return, please contact us at:
📩 hello@sesto-vision.com
Please note that returns must be sent to the following address:
SESTO.
Feldheim 35
6023 Rothenburg
Switzerland
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
If you have any questions about returns, you can always contact us at
📩 hello@sesto-vision.com
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.